Maybe I thought the nurses and doctors on the front line were the NHS but they are the bit we all see so maybe my confusion is OK. The bit of the NHS I am confusing it with is the faceless bit the bit that costs a fortune and makes the decisions. The bit that shuffles the famous papers, strange how once we thought with computers we could have a paperless bureaucracy. Sorry I digress, the management who decide and implement and are not accountable. Who's decision can cost fortunes but who can change that very expensive decision and the doctors and nurses who had originally said it's unworkable have to pick up the pieces and work with less money are the ones who are ignored.
So maybe I want Savitex and less costly management more front line staff. Welcome to my utopian NHS.